Hours, Fees & Insurance
Mon - Thu: 10 am - 5 pm
Insurance*
HMO and In-Network Only Plans
Dr. Crous is an in-network provider with Aetna.
He is an out-of-network provider for all other plans.
PPO and Plans with out-of-network benefits
All PPO's and Health Insurance plans with out-of-network benefits are welcome.
If you want to use your insurance, please follow these steps:
- STEP 1: Call your insurance and verify if you have out-of-network benefits for therapy. Find out if you have a deductible and ask how and where you should submit a claim for reimbursement.
- STEP 2: Make an appointment for your initial consultation by completing the Appointment Request form.
- STEP 3: Payment is made at the end of session using either cash, check, credit or debit card. You will receive a specialized statement, often referred to as a 'super-bill', to submit to your insurance for reimbursement according to rules and benefits of your particular plan.
Health insurance is essential when you need an expensive medical procedures like surgery or an MRI. It is natural to want to use your insurance benefit for therapy too, but be aware of the following.
- Confidential and private information about you is required by your insurance company when utilizing insurance for your therapy.
- In order to have insurance pay for your therapy, a mental disorder diagnosis must be given. This will become part of your permanent medical record.
- A case manager at the insurance company, who does not know either of us, reads your information and decides to authorize payment or not.
- Your private information may also be accessed by several other people at the insurance company.
The implications are:
- The decision making about your therapy is not in your, or my hands, but up to an unknown person at the insurance company, and payment may be denied, in which case you will be responsible for the bill
- Confidentiality of the patient-therapist relationship is no longer fully protected since several people outside the therapy room will have access to your private and confidential information
- Your therapy information, including your mental disorder diagnoses, will become part of you permanent medical record, and this may impact your employment eligibility, security clearance, and insurance rates in the future